Retail

Case study

How a leading Polish wholesaler transformed three departments in three months with Noxus

A leading Polish wholesaler operating across Finance, HR, and Catalogue with a custom ERP environment that standard automation tools could not connect to

A leading Polish wholesaler operating across Finance, HR, and Catalogue with a custom ERP environment that standard automation tools could not connect to

At a glance…

95%+precision across all AI Workers
3departments transformed in 3 months
3AI Workers deployed across Finance, HR, and Catalogue
0migrations required to connect a custom ERP

A leading wholesaler hitting the limits of standard automation

A leading wholesaler in Poland had tested standard automation tools across departments. None could connect to their custom ERP or handle the complexity of their existing workflows. Noxus built the integrations and deployed three AI Workers across Finance, HR, and Catalogue in three months.

Three departments, three bottlenecks

The operations team was carrying significant manual load across three departments, each with its own constraints:

  • Catalogue managed thousands of daily product listings. Categorisation was done by hand. Pricing was inconsistent and had no connection to real-time competitor data, leaving margins exposed.

  • HR ran high-volume recruitment across legacy databases. CV screening was manual at every step, creating delays and inconsistency at scale.

  • Finance processed invoices inside a custom ERP that no standard tool could connect to. Every document required manual extraction, validation, and processing, slowing decisions and introducing errors.

The core problem was not a lack of ambition. It was a lack of tools that could actually operate inside their environment.

One AI Worker per department, deployed inside the existing stack

The wholesaler deployed three Noxus AI Workers — one per department — each built to operate within their existing systems without migration or disruption.

The Catalogue AI Worker categorises and enriches thousands of product listings daily, applying dynamic competitor pricing automatically to keep margins competitive in real time. The HR AI Worker screens CVs across legacy databases at scale, filtering candidates and routing the right profiles with context. The Finance AI Worker connects directly to the custom ERP, extracting, validating, and processing invoices end to end.

When requests fall within defined scope, each AI Worker operates without human involvement. Exceptions are escalated only when judgement or approval is required.

What we achieved

The results:

  • 95%+ precision across all AI Workers

  • 3 departments transformed in 3 months

  • Manual effort eliminated across Finance, HR, and Catalogue

  • Custom ERP connected without migration

  • Teams focused on decisions, not admin

  • First workflow live from day one

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Turn your customer Inbox into resolved processes

Trusted AI workers that gather evidence, apply policy, and execute audited actions — moving complaints, documents, and tickets from intake to done

Copyright ©2026, Noxus. All rights reserved.